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Delivery

UK
  • Free Standard Delivery for orders over £100 
  • £5.80 Standard Delivery (2-3 working days)
  • £7.50 Express Delivery (next working day delivery)
    Jersey, Guernsey, Isle of Man
    • £5.80 for orders under £200
    • Free for orders £200 and above
    Europe (Band A) including Ireland
    • £10.00 for orders under £200
    • Free for orders £200 and above
    • Delivery estimate: 3-6 Days

    • Band A Countries: Andorra, Belgium, Czech Republic, Denmark, France, Finland, Germany, Greece, Hungary, Ireland, Italy, Liechtenstein, Luxemburg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain (excluding Canary Islands), Sweden, Turkey
    Europe (Band B)
    • £20.00
    • Delivery estimate: 3-6 Days

    • Band B Countries: Austria, Bulgaria, Spain (Canary Islands), Cyprus, Estonia, Gibraltar, Latvia, Lithuania, Malta, Norway, Switzerland
    Rest of World
    • Band C £25.00 (Canada, USA)
    • Band D £35.00 (Australia, New Zealand, Japan)
    • Band E £55.00 (Rest of World)

     


    How soon will I get my order?

    Orders are usually dispatched the same day if payment is received by 12.00pm Monday-Friday. Orders received after this time will be dispatched the next working day. Occasionally we can be extra busy (usually on Mondays) and may dispatch your order the following day.

    If you have time critical orders, please try to place your order earlier or contact us if you have special requirements.

    For Mainland UK orders, delivery is within 2 days (we use DPD or DHL - 96-98% of the time delivery is next day). For Republic of Ireland orders, please allow 3 days.

    • Band A & B 3-6 Days
    • Band C & D 5-7 Days
    • Band E Please contact us for delivery times

     


    Important

    Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.

    • From 01/01/2021, EU customers might be subject to import duty, VAT and customs clearance admin charges by courier, in each country locally, Jewelcity will not charge VAT from the UK side.
    • The import duty is based on value of the order and shipping cost, and import duty rate and product.
    • VAT is set by each country locally.
    • Admin charge is determined by the courier and each country.